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Apollo Clinic offers trusted healthcare, diagnostics, and pharmacy services—all under one roof.

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Apollo Clinic offers trusted healthcare, diagnostics, and pharmacy services—all under one roof.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase  from https://www.apolloclinic.com

Personal Information We Collect

When you book an appointment, request healthcare services, submit an enquiry, or contact Apollo Clinic Sohna Road through our website, we may collect personal information such as:

  • Full Name
  • Email Address
  • Mobile Number
  • Residential Address (if applicable)
  • Date of Birth and Gender (where required)
  • Appointment and Consultation Details
  • Payment Information (for online payments, if applicable)
  • Any other information voluntarily provided through forms or communications

We use this information to schedule appointments, provide healthcare services, respond to enquiries, process payments, send appointment confirmations and reminders, and improve our patient care services.

How Do We Use Your Personal Information?

Apollo Clinic Sohna Road uses the personal information collected through our website to provide you with quality healthcare services and a seamless online experience.

We use the information you provide to:

  • Schedule, confirm, and manage your appointments.
  • Process online payments (where applicable) and issue payment confirmations or receipts.
  • Communicate with you regarding appointments, enquiries, test reports, healthcare services, or customer support requests.
  • Send appointment reminders, health check-up notifications, and important service updates.
  • Respond to your queries and provide the healthcare information or assistance you request.
  • Detect, prevent, and investigate fraudulent, unauthorized, or potentially harmful activities.
  • Comply with applicable legal, regulatory, and healthcare requirements.

Where you have provided your consent or where permitted by applicable law, Apollo Clinic Sohna Road may also use your contact information to send you updates about our healthcare services, wellness programs, preventive health check packages, health awareness campaigns, special offers, and other information that may be relevant to you. You may opt out of receiving such communications at any time by following the unsubscribe instructions or contacting us directly.

We process all personal information responsibly and take appropriate measures to safeguard your privacy while delivering our healthcare services.

Sharing Your Personal Information

Apollo Clinic Sohna Road values your privacy and shares your personal information only when necessary to provide our services, comply with legal obligations, or improve your experience on our website.

We may share your Personal Information with trusted third-party service providers who assist us in operating our website and delivering our healthcare services. These may include:

  • Analytics Providers: We use tools such as Google Analytics to understand how visitors interact with our website, improve website performance, and enhance user experience. Google may process certain information in accordance with its own Privacy Policy.
  • Technology and Hosting Providers: We may share information with trusted vendors that provide website hosting, technical support, cloud infrastructure, appointment management systems, and related IT services.
  • Payment Service Providers: If you make an online payment, your payment information is processed securely by authorized payment gateways. Apollo Clinic Sohna Road does not store your complete payment card details on its servers.
  • Communication Service Providers: We may use trusted partners to send appointment confirmations, reminders, health updates, or other service-related notifications via email, SMS, or WhatsApp, where applicable.
Data Retention

Apollo Clinic Sohna Road retains your personal information only for as long as necessary to provide healthcare services, manage appointments, fulfill legal and regulatory obligations, resolve disputes, and enforce our policies.

Information collected through appointment bookings, enquiries, online forms, and other website interactions may be retained for our records in accordance with applicable healthcare, tax, and legal requirements. We also retain certain website usage and analytics data for a limited period to improve our website’s performance, security, and user experience.

If you wish to access, update, correct, or request the deletion of your personal information, you may contact Apollo Clinic Sohna Road using the contact details provided on our website. Upon receiving your request, we will review and process it in accordance with applicable laws and our legal or regulatory obligations. Please note that we may be required to retain certain information where necessary to comply with legal requirements, maintain medical records, resolve disputes, or protect our legitimate interests.

Children's Privacy

The Apollo Clinic Sohna Road website is not intended for individuals under the age of 18 without the involvement or consent of a parent or legal guardian.

We do not knowingly collect personal information directly from children under the age of 18 through our website. If we become aware that such information has been collected without appropriate parental or guardian consent, we will take reasonable steps to delete it promptly.

If you believe that a child under the age of 18 has provided personal information through our website, please contact Apollo Clinic Sohna Road so that we can investigate and take appropriate action.

Contact Us

If you have any questions about this Privacy Policy, our data handling practices, or if you would like to access, update, or request the deletion of your personal information, please contact Apollo Clinic Sohna Road.

Phone: 8079-84-8484, 8079-83-8383

Address- Ground Floor, Vipul Trade Center, 9A,9B,10A, 10B &11, Badshahpur Sohna Rd, Sector 48, Gurugram, Haryana 122018

You may also visit Apollo Clinic Sohna Road during working hours or use the contact form available on our website for any privacy-related queries or concerns. We will make every reasonable effort to respond to your request in accordance with applicable laws and regulations.